Frequently asked questions
Where's Charge Amps products manufactured?
All our products are assembled in Sweden. Cables, aluminum and plastic parts are our own design and manufactured by Charge Amps in Shanghai. Assembly and final tests are made in Sweden.
How do I become a reseller of Charge Amps products?
Email us at firstname.lastname@example.org and we will get back to you.
Where can I get answers to technical questions?
Call your local reseller or send an email to email@example.com and we will get back to you as quick as possible.
What is the warranty for Charge Amps products?
Generally, 3 years warranty, unless otherwise agreed.
How do I care for my product?
Like all electrical products Charge Amps EV charging solutions shall be treated with care and be kept out of water, if not connected to the EV or Plug In Hybrid. Please download and read our manuals for information about our products.
Does HALO Wallbox™ need to be connected to WI-FI?
In order to access the full potential of the HALO Wallbox, make sure to connect it to our www.my.charge.space cloud service. Of course you can also use the HALO™ Wallbox to charge your car without connecting it. Read more about the tab cloud
I have technical questions concerning the installation of HALO Wallbox™ Who can I call?
We recommend that you call your installer or email us at firstname.lastname@example.org
Why is there no information about SPARK at Charge Amps Web?
With SPARK, we are charging EVs and Plug In Hybrids in 27 countries on 4 continents, but now it’s time for SPARK to retire. SPARK has been replaced by RAY, available as both Type 1 and Type 2. Of course we still give services and supports to all SPARK customers. If you need support for your SPARK, simply press the support button in the right hand corner and type your query and we will get back to you.